House Of Coin is the Region’s 1st online collectibles Auction House & Marketplace, where our platform provides services such as Auctioning, listing, buying, selling, grading & certification of numismatic & philatelic materials.

Customers can either buy, sell, consign lots for our auctions, or grade & certify their collectibles through our grading service, as we are Authorized Dealers at the Certified Collectibles Group, in which Numismatic Guaranty Corporation (NGC) & Paper Money Guaranty (PMG) fall under.

Visit https://houseofcoin.com/register & fill in the blanks.
Information that we need are:
- Email
- phone number

House Of Coin is considered an extremely secure platform for collectors & dealers, and it employs several measures to ensure the safety and security of its users. Here are some key factors that contribute to the security of House Of Coin:

- Secure Infrastructure: House Of Coin operates on a robust and secure infrastructure that includes data centers, networks, and servers. We maintain high standards for physical security, fire protection, and data redundancy to protect against unauthorized access and data loss.

- SSL Encryption: House Of Coin provides SSL (Secure Sockets Layer) encryption for all transactions and communications on our platform. This encryption protects user data during transit, such as personal information and payment details, by encrypting the communication between the user's browser and our website.

- Payment Security: House Of Coin ensures that all payment transactions are handled securely. We partner with trusted and secure payment processors to process transactions, and we comply with industry standards to safeguard sensitive payment information.

- Fraud Prevention: House Of Coin integrates advanced fraud detection tools to identify and prevent fraudulent activities. These tools analyze various data points and patterns to detect potentially fraudulent transactions, providing an additional layer of security for our users. Regular Updates and Security Patches: We have a dedicated team that actively monitors security threats and releases regular updates and security patches to address vulnerabilities and ensure the security of our platform.

- Access Control and Account Security: House Of Coin employs measures such as secure login systems and account verification processes to enhance account security. We encourage our users to use strong passwords and enable additional security features, such as two-factor authentication (2FA), to protect their accounts.

- Compliance and Privacy: House Of Coin complies with relevant data protection regulations to protect user privacy. We have implemented measures to ensure the proper handling and storage of user data in accordance with privacy regulations.

- Dedicated Security Team: We have a dedicated team of security experts who continuously monitor and assess the platform's security, respond to potential threats, and implement measures to mitigate risks.

It's important to note that while House Of Coin provides a secure platform, users also have a responsibility to follow security best practices, such as using strong passwords, regularly updating their account information, and being cautious of potential phishing attempts.

Placing orders on our platform/website is a seamless process. To make a purchase on House Of Coin, you can follow these general steps:

1- Explore House Of Coin: Browse through the collectibles available on the House Of Coin website. You can navigate through different categories, use search filters, or browse featured collections to find the items you want to purchase.

2- Select the Collectible: Click on the collectible you wish to buy to view more details, including images, descriptions, pricing, and any other relevant information provided by House Of Coin.

3- Add to Cart: If you decide to proceed with the purchase, select the desired quantity and click the "Add to Cart" or "Buy Now" button. This action adds the item to your shopping cart.

4- Review Your Cart: Access your shopping cart by clicking on the cart icon usually located on our website/mobile app. Here, you can review the items in your cart, update quantities, remove items, or apply any available discount codes or promotions.

5- Proceed to Checkout: Once you're ready to proceed, click on the "Checkout" or "Proceed to Checkout" button. This action takes you to the checkout page where you'll enter the necessary information to complete your purchase.

6- Provide Shipping Information: Fill in the required fields with your shipping address, ensuring accuracy and completeness. House Of Coin may offer multiple shipping options, so select the one that best suits your preferences. Select Payment Method: Choose your preferred payment method from the options provided by House Of Coin. This includes payment by credit/debit card, Apple Pay, Samsung Pay, or cash on delivery depending on your region.

7- Enter Payment Details: If requested payment information as requested by the selected payment method. This typically includes card number, expiration date, CVV code, and billing address details. All information related to credit card payments is securely encrypted by our payment provider, Stripe.

8- Review and Confirm Order: Before finalizing your purchase, review the order summary, including the items, quantities, shipping details, and total cost. Verify that all information is accurate and reflects your intended purchase. Place Order: Once you've reviewed and confirmed your order details, click the "Place Order" or "Complete Purchase" button to finalize the transaction. This action authorizes payment and submits your order to House Of Coin.

9- Order Confirmation: After successfully placing your order, you should receive an order confirmation page, a native push notification or an email from House Of Coin with the order details. This confirmation serves as proof of your purchase and typically includes an order number.

It is very important to familiarize yourself with each seller's specific policies, such as shipping and return policies, before making a purchase. If you have any questions or encounter any issues during the process, you may contact our customer support and we’ll promptly assist you further.

Yes, this allows us to better assist you should any questions arise, as well as enables us to inform you about your order's status.

Domestic orders are generally fulfilled & delivered within 3 business days, while international orders may take up to 10 business days to be delivered.

Auctions are held on a weekly basis year-round

In efforts to weed out shill bidders, a nominal monthly fee of 10 AED (±2.72 USD) is implemented. This subscription fee ensures that the auction maintains the highest standards of integrity in the market by weeding out bots and shill bidders.

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Your contract partner is always the respective dealer or private seller on our marketplace.

Every dealer on House Of Coin has their identity and integrity thoroughly reviewed during the registration process. This includes proof of identity, trade license (if applicable), as well as references from other dealers. Customer feedback also plays a role in the process.

- VISA/MasterCard/AMEX
- Bank Transfers
- Apple Pay
- Cash On Delivery (UAE Only)

Standard domestic shipping (United Arab Emirates) generally costs 20 AED per order per seller, while international shipping generally costs 100 AED - 300 AED depending on weight, dimensions & item value. Orders from multiple sellers within the same country are shipped from our sellers to our headquarters, combined, & shipped at once to the respective buyers through FedEx International priority service in order to lower the shipping cost per item as much as possible.

Domestic orders are generally fulfilled & delivered within 3 business days, while international orders may take up to 10 business days to be delivered.

Domestic orders are fulfilled through iFast Express while international orders are delivered through FedEx International Priority service.

We accept customer lots for our periodic auctions on a daily basis. To consign your items, kindly reach out to us at [email protected] or through our other available channels of communication*.

*subject to terms & conditions.

We charge a seller's premium at a commission rate of 5% per lot sold, & a 20 dirhams service charge per lot unsold

We ensure that auction consigners are paid within 14 days of each auction, allowing buyers enough time to settle their invoices and receive their items.

Banknote and coin grading is the process of evaluating and classifying the condition of banknotes and coins based on specific criteria. A specific grading system is used to determine the actual condition grade of the currency or coin, considering factors such as wear, preservation of the design, visible flaws, and overall appearance. The grading is divided into different categories, such as "uncirculated," "almost uncirculated," and "used," followed by additional details that provide a more detailed indication of the condition grade. This grading system helps collectors and investors in determining the value of banknotes and coins and understanding their actual condition.

For collectors it is important to be able to classify and grade collectibles on a unified widely accepted scale, with the objective of clearly defining the quality of a collectible, its state of preservation, luster, color, and overall attractiveness. This grading system helps collectors and investors in determining the value of banknotes and coins and understanding their actual condition, adding liquidity to their possessions.

As authorizes dealers of Certified Collectibles Group, we currently offer grading & certification services with NGC for coins & PMG for banknotes.

You can find the services & fees offered by clicking here

Grading submissions generally require between 30-90 days to be completed, however the turnaround times are estimations and are not guaranteed.